As a direct-pay member, you are responsible for paying the premium on your health plan. To pay your bill online, please visit the Benefitfocus site to get started.
If you are a Massachusetts member, Firefly Health offers virtual primary care via video and chat with an experienced, physician-led team that can create a personalized care plan designed to cover your care needs, including behavioral health support.
Some outpatient surgical procedures may require prior authorization. Please check with your provider or call Member Service at the number on your ID card.